We can not take any legal responsibility for external links to content on other pages despite thoroughly checking these. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Plant Potheads (the “Site”). We handle your data according to the legal requirements (DSGVO, TKG 2003). Following you find all the important aspects concerning your personal data on our Site.

Personal information we collect
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‍When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:
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• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit All about Cookies.

• “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers which are being transmitted to a payment provider in a secure way), email address, and phone number. Furthermore your order data is being transferred to our logistic partner and to our accountant (as this is legally required for tax reasons). We refer to this information as “Order Information.” Following data is being stored for 10 years due to the our legal obligation for a product liability: Name, adress, bought goods and purchase date. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

‍How do we use your personal information

‍When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your personal information

‍We share your Personal Information with third parties to help us use your Personal Information, as described above.  We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information on Google’s Privacy Policies and Google Analytics Opt-Out. Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. We also target our visitors using a Facebook tracking pixel via advertisment. We are additionally using Google audience tracking and remarketing services to target you with ads. As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page. You can opt out of targeted advertising by Facebook and Google. You can read the privacy services of the services used at Facebook and Google. We use third-party payment serviecs, you can read the privacy policies of Mollie and iDeal here. For the management of our newsletters we use Mailchimp, you can read the privacy policies of mailchimp here. E-Mail adressess are managed by using a double opt in procedure.
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To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Do not track

‍Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
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‍If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Your information is not passed outside of Europe, our servers are within Europe.

‍Data Retention

‍When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Minors

‍The Site is not intended for individuals under the age of 16.

Changes

‍We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

‍For more information about our privacy practices, if you have questions, or if you would like to make a query, please contact us.


E-mail

‍info@plantpotheads.com
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Chambers of Commerce Number

‍77067053
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VAT Number  

‍NL003141008B02

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